Security Guard Training for You!

General Business Training

SUNY CCC's Workforce Education offers a variety of business sessions that will enhance your skills.

NOTE: Classes below may be eligible for partial or full funding (employers and individuals) through the Workforce Investment Opportunities Act (WIOA). For more information please contact Kellie Christopher at christopherk@csswfny.com or 607-654-0439.

 

*NEW* Security Guard Training

New York State law requires registration and training of security guards in the state. The DCJS Office of Public Safety provides administrative oversight for mandated security training and approves security guard training schools. The New York State Department of State Division of Licensing Services has oversight responsibility for the registration of all security guards. Corning Community College will provide the mandatory courses for security guard training, including the 8-hour Pre-Assignment Training course, the 16-hour On-the-Job Training course and the 8-hour In-service Training Course.

 

Registration Requirements for Security Guards

Applicants must be 18 years of age, have completed an 8-hour pre-assignment training course, and have not been convicted of a serious criminal offense. Must be a citizen or resident alien of the United States. For registration as a security guard, applicants must include the following:

 

  • the completed, signed application
  • copy of certificate showing completion of an 8-hour pre-assignment course;- signed DMV consent form
  • receipt that provides proof of fingerprint completion
  • $36.00 fee payable to the NYS Department of State
  • any additional documentation requested in response to specific questions on the application form; and if employment will commence with filing of the application, the Notice of Employment section must be completed by your employer.

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

8 Hour Pre-Assignment Training Course for Security Guards

This 8 hour course is required by New York State as the first step in obtaining a security guard registration card from the New York State Department of State. The course provides the student with a general overview of the duties and responsibilities of a security guard.

Topics covered in this course include:

  • the role of the security guard
  • legal powers and limitations
  • emergency situations
  • communications and public relations
  • access control
  • ethics and conduct

The passing of an examination is required for successful completion of this course.

$99

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

8 Hour Annual In-Service Training Course for Security Guards

This 8 hour course must be completed within 12 calendar months from completion of the 16 Hour On-the-Job Training Course for Security Guards, and annually thereafter. The course is structured to provide the student with updated and enhanced information on the duties and responsibilities of a security guard. Topics include the role of the security guard, legal powers and limitations, emergency situations, communications and public relations, access control, and ethics and conduct.

$99

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

 

16 Hour On-the- Job Training Course for Security Guards

This 16 hour course must be completed within 90 days of employment as a security guard.

The course provides the student with detailed information on the duties and responsibilities a security guard.

Topics covered in this course include

  • the role of the security guard
  • legal powers and limitations
  • emergency situations,
  • communications and public relations
  • access control
  • ethics and conduct
  • incident command system
  • Terrorism

The passing of an examination is required for successful completion of this course.

$199

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Sexual Harassment Training

We have partnered with the Leath HR Group to offer online courses for the mandatory NY State training requirements for all employees completely online!

Sexual Harassment Employee Training

This course is designed to comply with all NYS Sexual Harassment policies. We will review and discuss all aspects of sexual harassment including what constitutes sexual harassment, how to prevent it, examples of sexual harassment and what an employee’s rights and responsibilities are if they experience an incident including how to file a complaint.

When: Every third Wednesday of the month

Time: 9:00am - 10:00am

Where: Online; participants will receive a Zoom meeting link (available on all devices and compatible with all emails; Gmail, outlook, etc.)

Cost: $40/participant

Additional details: if Wednesdays morning do not work for your schedule or wish to have a private session for your business let us know. We can offer a separate session (minimum of 6 participants required).

Please email the to ilearn@corning-cc.edu

 

Sexual Harassment Supervisor Training

This course is designed to be compliant with NYS Sexual Harassment policies. Business owners, executives and managers will discuss and consider how harassment can impact their business, what they can do to prevent it from happening and how to handle a complaint. During the interactive 1 hour course the participants will engage in conversation with other business leaders on best practices and review relevant examples of how to handle a complaint.

When: Every third Wednesday of the month

Time: 10:30am - 12:00pm

Where: Online; participants will receive a Zoom meeting link (available on all devices and compatible with all emails; gmail, outlook, etc.)

Cost: $55/participant

Additional details: if Wednesdays morning do not work for your schedule or wish to have a private session for your business let us know. We can offer a separate session (minimum of 6 participants required).

Please email the to ilearn@corning-cc.edu

 

GD&T Advanced Training

This is an advanced session of GD&T. The basics will be briefly reviewed, followed by covering datums (planar, features of size) and location methods. The schedule is dependent upon attendee need and may include different topics as requested.

Course outline:

  • Review Chapters 1-3:
  • What is an engineering drawing is.
  • The advantages of Geometric Dimensioning and Tolerancing over Coordinate Tolerancing.
  • Basic concepts: features, feature of sizes (FOS), material conditions (MMC, LMC, RFS), Rule # 1 and 2.
  • Datums:planar, axis, centerplane
  • Datum feature simulators
  • Tolerance of position (TOP) applications.
  • Runout vs Concentricity, (include demonstrations)– what should I use?
  • Observe a variety of inspection tools (verniers, micrometers, calipers, CMM, electronic height gages, optical comparator) to measure FOS dimensions.

About the instructor

John Longwell, Department Chair, Technology, and Professor of Mechanical Technology, STEM Division, Corning Community College
ASME Senior Level Certification Y14.5M-1994

Professor Longwell has a BS in Engineering from RPI and a MBA from SUNYIT. He has worked in the valve, machine tool and automotive industry for 30 years in positions in manufacturing management, quality assurance and research and development. He has taught courses in the engineering, mechanical and machine tool technology programs at CCC since 2001 and has aided many companies in the region with GD&T training.

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Lean Six Sigma Green Belt

About the Course

The Lean Six Sigma Green Belt course utilizes the principles and methods of Lean Six Sigma to teach a problem-solving tool set that is appropriate for the individual, teams, or organizations who are not seeking certifications but could greatly benefit from the analytical tools and methods used in Six Sigma.

Learning Objectives

The overarching learning objective of the Lean Six Sigma Green Belt, Light course is to develop a comprehensive set of skills that will allow you to function effectively as a Lean Six Sigma Green Belt. The Lean Six Sigma Green Belt body of knowledge includes techniques for both quantitative and nonquantitative analysis, as well as the team leadership skills necessary to get projects across the goal line.

Benefits of Lean Six Sigma Green Belt

There are no complicated statistics

Tools are simple and can be completed by hand in a few minutes

Projects are completed in days or weeks rather than months or years

Best of all, while the tool set can stand alone, solving problems and contributing to operational excellence and the bottom line, it forms a foundation upon which for more advanced process improvement tools and methods can be added later on

Who Should Attend

This course is designed for individuals from various organizational departments including finance, logistics, quality, HR, production, engineering and staff operations. Process owners or leaders that would benefit from the tools but do not need the full Green Belt training program.

This course is 24 hours long. No prerequisites as this is not a certification tract.

About the Instructor

Vickie is a Lean Six Sigma Master Black Belt and has been applying Six Sigma to healthcare processes since 1996 and, while healthcare is her specialty, she has experience in a wide range of manufacturing and service industries, with military and civilian organizations, in the US and abroad. Her expertise extends beyond Lean Six Sigma to include Theory of Constraints, TRIZ, and Change Management. A registered nurse with more than twenty years of clinical experience, Vickie earned her BSN from Southwestern College where she graduated valedictorian in 1988 and a MSN/HCSM from Loyola University, New Orleans. She has achieved multiple specialty certifications including CPHQ and COHN-S. Vickie served as Director of Commercial Healthcare and MBB for Military Healthcare for NOVACES, LLC, a leading international provider of SystemCPI consulting services. As a NOVACES consultant, Vickie provided expertise and leadership to develop and guide CPI deployment strategies, lead complex, enterprise-level projects and events, develop and provide LSS training and mentoring services. As Quality Leader for General Electric Corporate Healthcare and Medical Programs, she developed and deployed a balanced scorecard and drove quality, compliance, cost, and productivity initiatives across GE’s global clinic network. Other experience including Environmental Health and Safety and Occupational Health management, clinical and leadership roles in primary care and specialty clinics and medical centers, and as an educator in the clinic and college classroom provide a blend of expertise and experience that have allowed Vickie the privilege to pursue her passion and, for more than 30 years, to lead clinical, business, and military teams, receiving multiple academic and professional awards. She is a co-author of ‘Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management’ published in 2012. Vickie has published numerous quality-related articles and presented at national and international venues.

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

*NEW* ACE Certification for Personal Fitness Trainer

Start your career as a personal trainer!

Prepare for the American Council on Exercise Certified Personal Fitness Trainer exam.
Learn the fundamentals of human anatomy and physiology as it applies to the movement of the body during daily living and exercise; how to conduct client interviews, perform pre-program assessments, determine corrective exercise measures, develop fitness plans, and how to coach clients in making behavioral changes for a healthy lifestyle. Identify correct exercise posture and movement for skeletal-muscular improvements. 60 hours of classroom/30 hours of hands-on

Occupational Requirements

Must have a high school diploma or equivalent. Must be 18 or older.

Contact us if you would like to be notified of upcoming dates!  ilearn@corning-cc.edu or 607-936-5501

21st Century Personal Significance

Maximizing your personal and professional lives

In today’s information overload age, most people face the challenge of maximizing the two most important aspects of life, relationships and time. The session focuses on simple, everyday improvements, that participants can realize immediately and continuously throughout their lives.

About the course

Participants in this highly interactive session, can expect to gain in-depth knowledge to improve the four most important personal and professional life skills. They will learn personal success and excellence comes first, before they can become personally significant, which is about leading, influencing others, and giving back. Success can be determined by achievement of a goal or objective. Success is adding value to yourself. Significance is adding value to others. Success can last a lifetime; significance can last several lifetimes. This knowledge sharing session greatly simplifies and focuses on sharing knowledge in the four most important life skills, everyone should know how to maximize. The skills are emotional intelligence, great communication, trust, and life balancing.

This session will commence with a knowledge assessment and end with a comprehension assessment. The results of these assessments will determine how much each participant’s knowledge has improved.

At the completion of this learning session, the attendees will receive a course knowledge guide. This guide highlights the knowledge shared so they can concentrate on the information and not worry about taking copious notes.

Who would benefit from this session?

The content is universally applicable and developed for people committed to continuously improving their personal and professional lives and the lives of others.

Prerequisites:

Come with an open mind, be ready to participate, be coached, and educated.

 

Meet your coach, Timothy D. Smith

Tim believes people should know how to maximize two of the most important aspects of life, relationships and time. He is committed to helping you maximize these aspects, by educating and coaching you. Tim’s professional career spanned nearly three and a half decades, with successful companies such as IBM and Computer Task Group. His entrepreneurial spirit served him well as a Marketing Representative, IT Service Delivery Leader, IT Consultant, Project Leader, and Director of Quality. His concurrent football career spanned 36 plus seasons as a player, coach, scouting representative, and currently as an analyst for radio broadcasts. Tim played and coached football up to the semi-professional level. Based on the knowledge and wisdom he has developed through these concurrent careers, bridging his passion for coaching and commitment to improving people was a natural segue to launching his business. Developing strengths-based people and contagious performance improvement is one of Tim’s inspirations. He is committed to helping you reach your personal and professional aspirations faster. Tim accomplishes this by sharing personalized stories highlighting parallels between athletics, business, and the real world. He stimulates thought and triggers inspiration, using the right mix of personalized knowledge and humor. Tim is blessed with an outstanding family, his wife Christine, and two children, Angela and Adam. Tim is very active in his church and provides local disaster and humanitarian relief when required.

 

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

 

Data Driven Decision Making (Data Analysis)

About the Course

Making decisions based on data is a competitive strategy that is being used across high-performing companies throughout the business world. It’s an integration of science, technology and processes that help us understand the difference between data and information, and what you do with it once you have it. This course will teach participants how to get the facts they need to make decisions for their business and their life.

You Will Learn

  • Understand how analytical techniques can enhance decision making
  • How to convert data into information and insights
  • Develop necessary toolkits to become an accomplished empirical analyst
  • Translate conceptual understanding into operational plans

Who Should Attend

The course is suitable for managers and decision makers who want to use analytics to improve the performance of their organizations. These same tools can be applied to your personal life as well.

About the Instructor

Vickie Kamataris is the principal consultant of E-Squared Performance Partners and provides business consulting services including training, deployment planning, project leadership, and process optimization. Vickie is a Lean Six Sigma Master Black Belt and has been applying Six Sigma to healthcare processes since 1996 and, while healthcare is her specialty, she has experience in a wide range of manufacturing and service industries, with military and civilian organizations, in the US and abroad. Her expertise extends beyond Lean Six Sigma to include Theory of Constraints, TRIZ, and Change Management. A registered nurse with more than twenty years of clinical experience, Vickie earned her BSN from Southwestern College where she graduated valedictorian in 1988 and a MSN/HCSM from Loyola University, New Orleans. She has achieved multiple specialty certifications including CPHQ and COHN-S. Vickie served as Director of Commercial Healthcare and MBB for Military Healthcare for NOVACES, LLC, a leading international provider of SystemCPI consulting services. As a NOVACES consultant, Vickie provided expertise and leadership to develop and guide CPI deployment strategies, lead complex, enterprise-level projects and events, develop and provide LSS training and mentoring services. As Quality Leader for General Electric Corporate Healthcare and Medical Programs, she developed and deployed a balanced scorecard and drove quality, compliance, cost, and productivity initiatives across GE’s global clinic network. Other experience including Environmental Health and Safety and Occupational Health management, clinical and leadership roles in primary care and specialty clinics and medical centers, and as an educator in the clinic and college classroom provide a blend of expertise and experience that have allowed Vickie the privilege to pursue her passion and, for more than 30 years, to lead clinical, business, and military teams, receiving multiple academic and professional awards. She is a co-author of ‘Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management’ published in 2012. Vickie has published numerous quality-related articles and presented at national and international venues.

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Other courses offered by Vickie Kamataris:

Lean Six Sigma Green Belt Certification Preparation

This course is designed to close the gap between the CCC LSS Green Belt Foundations course, where the principles and manual tools of Lean Six Sigma (LSS) are taught, and readiness for LSS Green Belt (GB) certification testing. The course is also a practical refresher for those who have had LSS GB training and need reinforcement of fundamental principles and practice using statistical tools and software before certification testing. Based on the American Society for Quality (ASQ) LSS Green Belt Body of Knowledge, the course utilizes statistical software to perform the more sophisticated GB-level statistical analyses of LSS. The course emphasizes practical application of the LSS DMAIC method, through classroom exercises and a simulated LSS DMAIC project focused on statistical tools and methods.

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Root Cause Analysis & Corrective Action

The Root Cause Analysis and Corrective Action training course teaches valuable root cause analysis tools essential to problem solving, as well as the methodology to address corrective actions. The course provides a firm understanding of the process by which employees can find the underlying causes of problems that impact many organizations’ operations and profitability.

Based on a deeper understanding of the Lean principles behind Standard Work and the practical approach that we will teach you, you will be able to lead or implement 5S and Standard Work in your own work environment. Participants understand the TWI method for teaching standard work methods and are able to apply this method in their own environment.

Learning Objectives

  • • Learn to identify the root causes of a problem.
  • • Learn root cause analysis tools such as The 5 Whys and Cause & Effect Analysis.
  • • Understand the components of a corrective or preventive action.
  • • Learn to implement effective corrective and preventive actions.
  • • Learn the overall problem solving lifecycle.

Target Audience

This course is intended for anyone who is interested in improving the permanence and quality of their organization’s problem-solving methods, regardless of whether their management system is based on ISO 9001, ISO 14001, ISO 27001, API Spec Q1 9th Edition, API Spec Q2 or any other standard. Possible attendees may include:

  • Professionals responsible for implementing or maintaining a corrective or preventive action system.
  • Employees assigned to investigate or address corrective actions.
  • Employees or individuals who want to contribute to lower costs and improved efficiency of operations.
  • Quality Directors, Managers, Supervisors, or Engineers.
  • Environmental Directors, Managers, Supervisors, or Engineers.
  • Safety Directors, Managers, Supervisors, or Engineers.
  • Information Security Officers, Managers, or IT Professionals.
  • ISO or API Coordinators or Management Representatives.

The topics in this course include:

  • Introduction
  • Basic Quality Concepts
  • Problem Solving and Root Cause Analysis
  • Stage 1: Containment
  • Stage 2: Investigation
  • Gather Facts
  • Analyze
  • Design
  • Stage 3: Action
  • The 5 Whys
  • Cause and Effect Analysis
  • Correction and Preventive Action
  • Various workshops throughout the course

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Kaizen and Value Stream Mapping (VSM)

This Kaizen and Value Stream Mapping course shows you how to plan and lead a kaizen event and how to use a fundamental Lean tool, Value Stream Mapping, , to identify and then eliminate waste. This combination of Lean tools allows you to streamline work processes, reduce costs, increase quality and cut lead times. Value Stream Mapping captures and documents the end-to-end processes, including material and informational flow. VSM differs from as process mapping or workcell layout diagrams because it includes material flow as well as information flow.

Among other benefits, VSMs can help you:

  • Improve the overall flow of value to the customer
  • Identify and eliminate process and system waste
  • Avoid the common mistake of "cherry-picking" individual lean techniques, which creates isolated islands of improvement and sub optimization
  • Reveal where lean techniques, such as kaizen events, could be utilized for maximum effect

Course topics include:

  • Value-stream improvement vs. process improvement
  • Kaizen as a framework
  • Exercise: Creating a current-state map
  • Time study and Lean efficiency metrics
  • Value analysis
  • Individual efficiency vs. system efficiency
  • Continuous flow
  • Exercise: Creating a future-state map
  • Implementation Planning

Learning Objectives:

At the end of the course you should be able to:

  • Understand and explain to others the benefits of kaizen and value-stream mapping
  • Draw a current state map
  • Identify major Lean concepts, metrics, and objectives
  • Draw a future state map
  • Develop a basic implementation plan

Those who would benefit from attending this course include:

  • Operators, managers, supervisors, and change agents from any industry for which efficiency and value are critical success factors.
  • Anyone interested in better understanding the flow of a product from "raw material" to the shelf in their industry or, for those in transactional or service industries, from customer demand to service delivery.
  • Professionals from organizations at any mile marker along the Lean journey, particularly (but not exclusively) those who are just beginning.

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

5S and Standard Work

5S is a fundamental Lean toolset. It creates a visual workplace, where the status of work is obvious. People learn to see work differently. Invisible waste becomes visible. Wrong looks wrong and right looks right. There is a place for everything and everything is in place so that whatever is needed to complete work is where it is supposed to be when it is supposed to be there. Simple, effective tools are used to eliminate waste at the source, streamlining and simplifying processes and maximizing value.

Lean, based on the Toyota Production System, is a management philosophy and process improvement method. 5S is a step by step approach that is applicable to any work environment, from the factory to the office and the hospital to the college campus. Anyone can do 5S without sophisticated software or expensive consultants. 5S is infectious and people quickly become engaged and energized. 5S is simple and the results are immediately obvious to everyone. As a first step toward a total Lean transformation or as an effective and inexpensive means of reducing waste, clutter, and stress in the workplace, 5S is a firm foundation for process improvement.

Participants will learn:

  • How to identify waste
  • The 5 S Strategy:
  • Sort – distinguishing the necessary from the unnecessary
  • Straighten – arranging the necessary for efficient workflow
  • Sweep or Shine – returning everything to ‘as new’ condition and creating a visual workplace so that work status is obvious at a glance
  • Standardize – using visual controls and visual management technique, and standard work to make it easy to do the right thing and hard to do the wrong thing
  • Sustain – implement controls and mistake proofing to ensure that improvements made are sustained for the long-term
  • How to plan and lead a 5S event
  • How to measure the success and return on investment for 5S activities
  • How to grow 5S organically, from a single event to a culture of efficiency
  •  

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Introduction to Grant Writing

The ability to secure grants and other funding opportunities is critical to the success of organizations across many industries.  With the right planning and processes, ideas can grow into successful programs, and projects can turn into organizations, but it all starts with an application or proposal.  To many, the process of writing grants or proposals is a mystery or is daunting, and missed opportunities or poorly executed proposals lead to continued frustration or rejection.  In other cases, well-crafted proposals end up with the wrong "funder", and go nowhere.

In this three-part workshop series participants will -

·        develop an understanding of grants and other funding opportunities

·        develop applications and proposals that will meet the funding priorities and guidelines, thus increasing their chances of getting funded. 

·        develop a step-by-step approach to identifying and evaluating funding opportunities,

·        prepare for, plan, and develop a proposal that is consistent with each funder's goals

·        examine each component of the proposals

·        writing and planning strategies that will help each proposal to be competitive. 

Every grant opportunity is different, but most do share many key basic components.  Individuals and organizations who are prepared to address these components, and who understand what each funder is looking for, will have a distinct advantage in putting proposals together that rise to the top.

 An interactive format will be used, and some optional "assignments" will be utilized to help reinforce the strategies covered.  When possible, participants are encouraged to bring funding ideas or projects on which they are currently working, as some opportunity for feedback may be available.

The three workshops are considered a series and the material will "build" from the first through the last session.  Individual sessions are not being offered.

Wednesdays, October 2, 16 and 30, 2019
5:30pm-8:30pm
Health Education Center
132 Denison Parkway East
Corning, NY 14830

$149.00

Please email the to ilearn@corning-cc.edu

 

Property & Casualty Pre-Licensing

Corning Community College in Association with Bryant & Stratton College is pleased to offer:
Property & Casualty Pre-Licensing Course

Approved by the NYS Department of Financial Services under Section 119 for the training of applicants taking the brokers examination. This course satisfies the 90 hour pre-licensing requirement as approved by the State Department of Financial Services.

Contact us if you would like to be notified of upcoming dates!  ilearn@corning-cc.edu or 607-936-5501

Insurance Distribution: Regulation, E&O and Ethics

This course will give insurance professionals an overview of the following topics: Regulation (State and Federal), Insurer Regulation, Licensee Regulation, Dual Capacity- Agent & Broker, Producer Duties & Special Relationships (Legal Liability, Negligence, Case Law), Errors and Omissions (sources and types of E&O claims, Solvency Problems, Misrepresentation, Excess/Surplus Lines, Binders of Insurance, Certificates of Insurance ), The Errors and Omissions Policy, Risk Management, Ethics, E&O & Regulation (Dilemmas, Ethical Duties of Agent and Fiduciary, Ethical relationship with clients). NY CE approved: 8 credits (LA, BR, PC, C1, PA, C3, LSB, LB)

Contact us if you would like to be notified of upcoming dates!  ilearn@corning-cc.edu or 607-936-5501

Understanding Catastrophic Events

This course is designed for insurance professional to gain a deeper knowledge of recent trends in catastrophic events. This course will also include an overview of: Risk Management Principals and Concepts, Insurance financials, Death and disability stats of natural and man-made disasters, Applying risk management tools, National Flood Insurance Program, Earthquake & tsunami, Winter storms, Fire, Severe Thunderstorm and Lightning, Drought, Government plans, and evacuation plans. NY CE approved: 8 credits (LA, BR, PC, C1, PA, C3, LSB, LB)

Contact us if you would like to be notified of upcoming dates!  ilearn@corning-cc.edu or 607-936-5501

PMP Certification Prep Course

This 35 hour course will help prepare participants for the PMP and CAPM certification exams. The course will cover the PMBoK Sixth edition, which is the basis for both the Project Management Institute (PMI) PMP and CAPM certification exams. The topics that will be covered include certification requirements, scope, time, risk, cost, quality, procurement, communications, human resources, stakeholders, integration, professional responsibility, ethics, soft-skills, and exam study preparation.

Students will receive:

  • THE PMP EXAM: HOW TO PASS ON YOUR FIRST TRY BY ANDY CROWE
  • FLASHCARD APP 250+ flashcards on an easy to use app. Sort, review, flag and retain all inputs, tools, and outputs.
  • CONVERSATIONS ON THE PMP EXAM Audio tracks of PM experts discussing their insights into PMP Exam topics, and tips and tricks to help you pass
  • QUICK REFERENCE GUIDE 6 page, laminated study guide that presents all 49 processes along with key inputs, tools and outputs
  • STUDENT WORKBOOK Coil-bound print out of the entire slide deck with space for taking notes
  • TESTING APP Phone/tablet app filled with practice test questions
  • PASS THE PMP 35 hours of online modules, over 500 practice test questions, exercises and more accessible 24/7 (3 months)
  • ONLINE TESTING SIMULATOR Includes Practice Test A, B and C for a total of 600 additional questions accessible 24/7 (3 months)
  • PROCESS EXPLORER An online tool providing a dynamic and interactive view of the entire process framework
  • FORMULA SHEETS Various formula sheets and handouts help students memorize, understand and perform needed calculations
  • CERTIFICATE OF COMPLETION Proof of obtaining 47 Accredited Contact Hours

Tuesday/Thursday
October 8-November 14, 2019
5:30pm-8:30pm
Airport Corporate Park
360 Daniel Zenker Drive
Horseheads, NY

$975.00

Please email the to ilearn@corning-cc.edu

Intro to SolidWorks® 2019

2018 SolidWorks® Introduction provides an understanding of 3D parametric CAD and teaches the necessary skills to create part assemblies and drawings. Participants incorporate design intent into models, use sketching and modeling tools, and gain an understanding of geometric relationships and dimensioning geometry. They create 3D & 2D modeling and 3D assembly models, both static and with motion. Hands-on projects are completed after each module.

Tuesday/Thursday
October 22-November 21, 2019
5:30pm-9:00pm
Spencer Hill Campus
1 Academic Drive
Corning, NY 14830

$975

Please email the to ilearn@corning-cc.edu

Introduction to ASME Y 14.5-1994 -Geometric Dimensioning and Tolerancing (GD&T) Concepts

About the course

This one-day workshop is intended as an introduction to the concepts of GD&T for a wide audience of people with little or no prior exposure to GD&T. The focus of this training is to introduce important basic concepts at a pace the attendees are comfortable with. Training content is reinforced with team based activities applying these concepts.

Topics covered include:

  • Drawings
  • What is GD&T?
  • Feature, Feature of Size (FOS)
  • Modifiers, Symbols
  • Rule #1 & #2
  • Concepts
  • Datums (Planar)
  • Datums (FOS - Axis and centerplane)
  • Tolerance of Position (TOP)
  • Runout
  • Concentricity

Text: Fundamentals of Geometric Dimensioning &Tolerancing 2nd edition Krulikowski (included in the cost)

Who should attend?

Beginning designers, drafters, quality, procurement, tooling, production, manufacturing and shop personnel; designers, and others involved with tooling, production, inspection, routing in the shop; those involved with purchasing, costing and management; vendors and suppliers.

About the instructor

Professor John F Longwell, Department Chair, Technology, and Professor of Mechanical Technology, Corning Community College ASME Senior Level Certification Y14.5M-1994 GDTP S-0667 John has 29 years of experience in manufacturing (machine tool, automotive, valve), quality assurance and research and development using GD&T. He has taught the 1994 and 2009 standard at Corning Community College in their engineering and technology (manufacturing, mechanical, machine tool) programs since 2003. He has also instructed tailored training for technicians, engineers, inspectors, machine operators and management personnel for many companies.

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

OSHA 10 General Industry

This training program is intended to provide entry-level general industry workers information about their rights, employer responsibilities, and how to identify, abate, avoid, and prevent job-related hazards on a job site. The training covers a variety of general industry safety and health hazards, which a worker many encounter.

Topics included but not limited to:

•Introduction to OSHA
•Walking and Working Surfaces
•Fall Protection
•Exit Routes and Emergency Action Plans
•Electrical Safety
•Personal Protective Equipment
•Hazard Communication
•Machine Guarding
•Materials Handling and Storage

Intended Audience

CCC’s OSHA 10-Hour General Industry course has may be taken by anyone in multiple industries but is designed for:

  • Manufacturing, Warehousing and General Workers
  • Welders
  • Supervisors, Team Leaders, Foremen
  • Professionals involved with industry inspection
  • Safety professionals within industry
  • Healthcare
  • Storage industry

OSHA-10 Card

Upon successful completion of the program, you will receive a valid U.S. Department of Labor OSHA 10 Card (cards typically arrive in 6 to 8 weeks).

Wednesday-Thursday
August 21 and 22, 2019
8:00am-1:00pm
Academic & Workforce Development Center
318 Madison Avenue
Elmira, NY 14901

$99.00

Please email the to ilearn@corning-cc.edu

OSHA 30-Hour General Industry (1910)

The OSHA 30 hour training course for general industry was created by OSHA and is based on the federal OSHA 1910 general industry regulations. This course will provide workers with information on how to identify, abate, avoid, and prevent job-related hazards on a job site. We will cover a variety of general industry safety and health hazards which a worker may encounter.

Who should attend?

The OSHA 30-Hour General Industry course is designed to help supervisors, foremen, managers, safety committee members, safety staff, and others with responsibility for workplace safety.

This OSHA 30 general industry training course is intended for operations such as factories and most other manufacturing sites, healthcare providers, warehousing and logistics operations, oil and gas production and refinery sites, and service industries.

About the course

The OSHA 30 Hour General Industry classroom course will cover the following topics:

  • Introduction to OSHA
  • Managing Safety and Health
  • Walking and Working Services
  • Fall Protection
  • Exit Routes
  • Emergency Action Plans
  • Fire Prevention Plans
  • Fire Protection
  • Identifying Electrical Hazards
  • Electrical Grounding and Protection Standards
  • Personal Protective Equipment (PPE)
  • Respiratory Protection
  • Hazard Communication
  • Hazardous Materials
  • Machine Guarding
  • OSHA Safety and Health Programs
  • Materials Handling
  • Introduction to Industrial Hygiene
  • Permit-Required Confined Spaces
  • Lockout/Tagout
  • Ergonomics
  • Bloodborne Pathogens
  • Welding, Cutting, and Brazing
  • Powered Industrial Vehicles

Upon successful completion of the course, participants will receive their DOL/OSHA 30-Hour General Industry card (4-6 weeks). The card is accepted in all 50 states and the US territories.

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Introduction to Small Unmanned Aerial Systems (sUAS)

This 12-hour hands-on Intro to sUAS/Learn to Fly course teaches business and hobby pilots to fly safely and legally, understand new jobs and business models, and get the most out of their drones.

Topics covered include flying multi-rotor & fixed-wing drones, indoor flight training, diverse flight systems, maintenance, registration & certification requirements, safety, insurance, industry applications, featured systems (DJI, Yuneec, etc.), emerging technologies, and the latest FAA policies.

In addition to a workbook, students receive a quadcopter with camera and a computer flight simulator with radio controller that can be used for practice in between classes and after the course is completed. Each student will receive a training certificate of completion.

$995.00
 

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Remote Pilot Knowledge Test Prep

Small Unmanned Aerial Systems (sUAS) Test Preparation Class
To legally operate a drone for any business purpose, FAA regulations now require remote pilot certification. The 6-hour Remote Pilot Knowledge Test Prep course prepares pilots interested in pursuing commercial opportunities to successfully pass the comprehensive knowledge test required for FAA certification.
$495.00

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Change Management

Change Management is defined as the process to manage the people side of change to achieve the required business outcome. This course is designed to walk participants through this process and understand the key components of effective changemanagement.

Participants taking this course will learn the following

  • Difference between Change and Transition
  • The Stages of Transitions following the William Bridges Model
  • What Managers and Employees can do to respond to Change
  • How to create a Draft Communications Plan
  • Resources Available for Managing Change

$75 

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

 

Alzheimer’s Disease and Dementia Care Seminar

Take the path to Certification as a Certified Dementia Practitioner (CDP)

This is the required seminar for those working in the health care industry or human services field and who are interested in learning more about working with individuals with dementia/Alzheimer’s disease and their caregivers.

Who should attend: All health care/human services professionals and front line staff working with aging individuals. This course is required for individuals interested in achieving the Certified Dementia Practitioner (CDP) Certification. The CDP application will be provided in class and you will have 30 days to submit the CDP application to the National Council of Certified Dementia Practitioners.

The modules include:

  • Introduction to Dementia; Diagnosis, Prognosis and Treatment
  • Communication and Feelings
  • Depression and Repetitive Behaviors
  • Paranoia, Hallucinations, Wandering and Hoarding
  • Aggressive Behaviors, Catastrophic Reactions and Intimacy and Sexuality
  • Personal Care Pain and Nutrition
  • Activities
  • Environment
  • Staff and Family Support
  • Spiritual Care and End of Life

Instructor: Jennifer McKeown, LMHC, CDP, CADDCT; Director of Social Work, Bethany Village

Continuing Education: This course is equal to 8 continuing education hours.

$150 includes coffee morning refreshments

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Effective Communications

Much of life’s conflicts and misunderstandings between people can be traced back to lack of effective communication. Through experiential learning, this session conveys the key elements of listening and how to communicate with others to accomplish work and personal goals while maintaining the mutual relationship. The participants will understand their own communication style and how that can impact working with others


Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Customer Service, Aiming for Excellence

Customer Service, Aiming for Excellence is a fast-paced, humorous, and fresh approach to customer service that will benefit both first-time employees and seasoned professionals.

Organizations today are in need of a realistic and highly effective approach to customer service, one that allows for varying levels of employee skill and illustrates a respect for BOTH the employee AND the critically important customer.

This course will maximize employee performance by identifying the type of customers they face every day, by investigating the genesis of many customer challenges, and by discussing realistic and effective strategies for excellent customer interaction. In addition, we will cover customer’s expectations and needs, definitions of customer service, and what causes customer defection.

Participants will also receive the book “Customer Service: Aiming for Excellence,” which presents a unique perspective blending theoretical and experiential concepts in a very simplified and easy-to-read format.

Topics covered include:

  • Customer types
  • Situational linked pairs
  • Problem “causers”
  • Expectation mismatch
  • Human condition
  • Problem “solvers”
  • Cooperative problem solving
  • Visualization and empathy
  • Modified linked pairs by customer type
  • Definitions of customer service
  • What are customers looking for? Customers’ basic needs and personal service expectations.

Who Should Attend?

  • Frontline Customer Service Representatives
  • Team supervisors
  • Department managers
  • Account managers
  • Field service representatives
  • Anyone who interacts with customers in any fashion at all

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Building Powerful Teams

In this session participants will learn about team functionality and individual preferences with the goal of gaining a deeper understanding of individual and team style preferences. These preferences will then be examined to set goals and leverage them to increase team relationships and effectiveness.

In this course participants will learn:

  • The 4 Stages of Team Building (Forming, Storming, Norming, Performing)
  • Individual Preferences (Review and discussion of *pre work assessment)
  • Individual Preferences Activity
  • Team Demographics (Combining individual preferences for team preferences)
  • Develop Objectives for Individual and Team Development

What you will achieve:

  • Skills to be an effective team leader and member
  • Tools and techniques to build and maintain high performance teams
  • Confidence and ability to deal effectively with challenging team situations
  • The ability to apply facilitative leadership skills to promote team communication, collaboration, and performance
  • The ability to use the resources of the team to identify and overcome obstacles
  • Skills for team communication strategies, tools, and techniques to assure positive outcomes
  • Best practices for leading virtual teams
  • The ability to run effective team meetings that produce results
  • The ability to use ongoing evaluation and feedback tools to monitor team progress

Who should attend?

  • Individuals who will benefit from this course include:
  • Managers, Program and Project Leaders
  • Supervisors
  • Team Leaders
  • Team members
  • Individuals who wish to lead teams to high performance

*Pre Work Required Assessment

Assessment prior to workshop of Myers Briggs Type Indicator – Jung based quick, free online assessment (it take 10 minutes to complete).

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Managing Conflict on the Front Lines

For the Service Organization, Retail, or in any setting where public-interaction is a large part of the work, conflict can erupt at any time and for any reason! Managing conflict on the front lines explores how we can support people who often show-up angry and defensive, while also taking care of ourselves. Appropriate for public service providers and customer service specialists.

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

The Performance Evaluation

This highly engaged and interactive skill building workshop will present strategies and skills for the performance review process. Participants explore the nature of conflict inherent in the evaluation process and how this potentially negative dynamic can be transformed by creating and holding space for this very “different” kind of conversation. Appropriate for Human Resources, Supervisors, Volunteer Coordinators

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Mediation 101 ~ An Introduction to Mediation

This one day workshop presents an overview of Transformative mediation theory and practice. This less in-depth version of the three-day Basic Mediation Training includes transformative conflict theory and the basic skills of the mediator.

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Better Business Writing

The Better Business Writing class is focused on fundamental skills that are critical for successful writing. In this class you will learn the following:

  • Identify the different business writing formats/types and how to use them
  • Learn how to identify your target audience
  • Learn how to use the right tone and style for your audience
  • Review the most common grammatical errors, and learn how to fix them
  • Discover some quick tips for editing and proofreading

$90

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

The Business of Blogging

Removing the Fog from the Blog

This four hour course will guide individuals and businesses interested in building successful, supportive, online articles in an easy to use blog format. Those with a business website, individuals interested in writing and editing as a career, and individuals looking to build themselves as an expert in their field or business area will benefit from this workshop. Blogs are one part of what Google and other search engines look for when determining your website or business's rating, and using this course you can improve your digital presence both as an individual and as a business. Leave this workshop with your blog complete, personalized and your upcoming months' content planned. We will also discuss best practices for promoting your blog online and ways to incorporate social media into your blog. This course is designed for anyone, business or individual, who wants to learn about how blogs work and the best practices for blog success.

Individuals need to have a working Gmail account

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Google Apps

Google Applications

Google Applications allow users access to nearly unlimited online storage space, document, editing, and spreadsheet programs, and much more with the click of their mouse. This four hour course will cover each part of the Google Application program and how to effectively integrate its use into your personal and professional life.

Starting with the most commonly used applications for business settings, such as Drive, Docs, Sheets, Calendar, and Hangouts, we will then delve into the use of other programs that are part of the Google Apps family, including Blogger and Youtube, Photos, Play, Travel, Translate, and Wallet. We will also touch on the other applications available through Google during this course.

This course is part of the BYOT (Bring Your Own Tech) Series offered by CCC. In order to successfully participate in this course, each individual will need a laptop computer or tablet that is internet accessible (which they can bring to the course), as well as a functional, personal Gmail account (not associated with another organization, such as an .edu), and an understanding of how to log in to their Gmail Account. If necessary, learners will be able to participate with a data-enabled smart phone as well (in case tablet/laptop are unavailable). Learners should try to come prepared with questions about specific programs, usage ideas, etc. but this is not required. There will be no required text for this course; all necessary review materials will be provided.

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Lies & Truths of Web Analytics

Do you know how to tell if your website is really working for you? If you've ever wanted to know what customers your website is bringing in, whether or not your advertising is working, or why you have a website at all, this course is for you!

Come learn how to read your web analytics, what those results mean, and how you can take control of that data to improve your business.

This course is part of the BYOT (Bring Your Own Tech) Series offered by CCC. In order to successfully participate in this course, each individual will need a laptop computer or tablet that is internet accessible (which they can bring to the course), as well as a functional, personal Gmail account (not associated with another organization, such as an .edu), and an understanding of how to log in to their Gmail Account. If necessary, learners will be able to participate with a data-enabled smart phone (in case tablet/laptop are unavailable). Learners should try to come prepared with questions and an idea of who their customer base is, who currently hosts and maintains their website, etc. but this is not required. There will be no required text for this course; all necessary review materials will be provided.

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Social Media Recruitment

Are you in charge of recruitment? Want to learn how to leverage social media to attract top talent? Our Social Media Recruiting course will teach you the tools to achieve those goals! The new online format will allow you the convenience of practicing these techniques using your own technology at your own desk! 

Attend one or both of the sessions designed to actively work through the different platforms, understand the importance of target marketing, review of industry best practices and much more!. See the full descriptions below. 

Part 1, will explore how Facebook, Instagram and Twitter are used to effectively source candidates and the importance of targeted social media advertising in finding, retaining, and recognizing great talent. The course will also talk about marketing our organizations online and how to build an online presence on these medias. 

Tuesday, July 30
12:00-1:30pm
$40

Part 2, will dive into LinkedIn, Pinterest, and YouTube as organic and paid platforms. This section, will go into paid LinkedIn Jobs, as well as organic tools on all of the medias covered during part 2 that can be used for branding, content creation, and engagement.  Also discussed will be the best industry practices for text messaging with candidates as a means of communication during the hiring and interview process.  

Tuesday, August 6
12:00-1:30pm
$40

To register, please email the to ilearn@corning-cc.edu

Wordpress for the People!

Have you ever wanted to build your own website? Have you considered writing and sharing your articles online but aren't sure where to start? Do you currently have a Wordpress site but feel lost in how to update, alter, improve, and utilize the platform successfully? If yes, then this is for you!

This four hour course will guide individuals and businesses interested in building successful online presences, either as a standard website or in blogging format. Those with a business website to build and/or manage, individuals interested in writing and editing as a career, and individuals looking to build themselves as an expert in their field or business area will benefit from this workshop.

Websites and Blogs are two crucial parts of what Google and other search engines look for when determining your website or business's rating, and using this course you can improve your digital presence both as an individual and as a business. Leave this workshop with a plan for a successful website and/or blog presence, personalized for your needs and your upcoming months' content planned. We will also discuss best practices for promoting your website and blog online and ways to incorporate social media into your digital footprint. This course is designed for anyone, business or individual, who wants to learn about how Wordpress sites and blogs work and the best practices for online success.

This course is part of the BYOT (Bring Your Own Tech) Series offered by CCC. In order to successfully participate in this course, each individual will need a laptop computer or tablet that is internet accessible (which they can bring to the course), as well as a functional, personal Gmail account (not associated with another organization, such as an .edu), and an understanding of how to log in to their Gmail Account. If necessary, learners will be able to participate with a data-enabled smart phone (in case tablet/laptop are unavailable). Learners should try to come prepared with questions and an idea of whether they need a business site, a blog, topic areas for their site or website, etc. but this is not required. There will be no required text for this course; all necessary review materials will be provided.

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Train-the-Trainer

This course is intended for anyone who has a part in training and teaching adults in professional or volunteer roles, from soft skills to technical training, to annual compliance offerings. No matter the situation, training adults is a unique and challenging opportunity to improve and connect with learners at their level. This 8 hour course will focus on adult education best practices, including identifying learning styles, developing content and strategies for effective and efficient training programs. This course will also offer insight in how to assess whether training met its outcomes and how to gain buy-in from adult learners.

Learners should try to come prepared with questions and an idea of what training or teaching opportunities they will be providing to adult learners in the near future, but this is not required. There will be no required text for this course; all necessary review materials will be provided.

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Digital Media Marketing: Make your business shine online!

In Digital Media Marketing, businesses will explore and master social media, blogging, website best practices (visible and "back end"), digital advertising options, and get an introduction to how Google Analytics can provide them with an online direction for their business.

Beginning with an introduction and review of digital marketing language and products, learners will then delve into the best practices for maintaining and improving their Search Engine Results Pages (SERPs), as well as learn what key items to look for in their digital presence to insure success for their goals and organization.

This hands on, 7 hour course will cover Search Engine Marketing, Search Engine Optimization, Social Media advertising and organic posting platforms, including Facebook, Twitter, Linked In, YouTube, Snapchat, and Instagram; website best practices, Google Analytics, Creative and Directive Digital Advertising, as well as why blogging can benefit your business.

This course is part of the BYOT (Bring Your Own Tech) Series offered by CCC. In order to successfully participate in this course, each individual will need a laptop computer or tablet that is internet accessible (which they can bring to the course), as well as a functional, personal Gmail account (not associated with another organization, such as an .edu), and an understanding of how to log in to their Gmail Account. If necessary, learners will be able to participate with a data-enabled smart phone as well (in case tablet/laptop are unavailable). Any other social media platform log-ins, etc. will be helpful but are not required. There will be no required text for this course; all necessary review materials will be provided.

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

ServSafe® Food Safety Management Training

This ServSafe® program provides food safety training, exams and educational materials to foodservice managers. Students can earn the ServSafe® Food Protection Manager Certification, accredited by the American National Standards Institute (ANSI)-Conference for Food Protection (CFP).

The program blends the latest FDA Food Code, food safety research and years of food sanitation training experience. Managers learn to implement essential food safety practices and create a culture of food safety. The ServSafe® program helps prepare you for the ServSafe® Food Protection Manager Certification exam.

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Introduction to Project Management

Project management is a proven method to meet cost, resource and scheduling variables in all industries and roles. A successful project requires understanding and implementing a mix of skill sets and tools. In this two-day training course, you are provided with an introduction to the principles of the project management process from planning to execution, and to apply these principals to real projects within your organization.

To deliver a project successfully, it’s important to start by clearly identifying what the project is, and what its outcomes will be.

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

HR Law for Supervisors

The legal environment continues to change and grow in complexity.  Managers and supervisors are asked to understand in much greater detail the intricate workers of labor and employment law.  This 4-hour course is designed with your managers and supervisors in mind.  The training contains lecture, breakout group discussions, questions and answer and what if scenarios.  As the legal landscape changes the environment in which we work, so should the knowledge and training we provide our leaders.

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

HR Toolkit for Small Business

You have a small business because you’re passionate about it - not because you’re passionate about the field of human resource management. But as a business owner not having a solid understanding of HR can be a liability because of the huge impact even one employee can have on your business.

The HR Took Kit for Small Business will teach you techniques, strategies and legal responsibilities you need to effectively manage your human resources.

Who should attend?

Small business owners and/or managers with no designated, full-time HR manager within the business.

Topics include:

  • Employee Relations
  • Compensation and Benefits
  • HR Laws
  • Talent Management

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Supervisory Conflict Resolution Preparation

This 4-hour session will assist supervisors in understanding the workplace conflict, how to resolve conflict and how to prepare for 3rd party resolution. Our training will focus on defining workplace conflict, tactics to resolve conflict in both the union and non-union environment and how to prepare for resolution. The training will consist of hands-on “what if” role playing scenarios and group discussions.

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Legal and Effective Interviewing for Supervisors

How important is selecting the right employee for your organization? How often do you ask managers and/or supervisors to conduct interviews? This 4-hour training will cover the essential interview skills all supervisors and managers need to know to legally and effectively interview applicants at any level in the organization. We cover the laws and regulations that impact interviewing applicants, build job profiles, practice mock interviews, and work through the dos and don'ts of interviewing. As the employment landscape continues to change, legal and effective interviewing is a critical skill all managers and supervisors need in this changing environment.

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

How to Conduct Effective and Legal Workplace Investigations

“If you think you don’t have the time to learn effective and legal workplace investigations, think how much more time you’ll spend responding to the EEOC, DOL, or an attorney with employee issues.”

A poorly conducted internal investigation can damage a company’s reputation and hold them financially liable with fines, penalties and settlements. For professionals in Human Resources, Security, Small Business Owners, and other positions tasked with conducting these investigations, training is critical.

This course is designed to train managers and supervisors the legal and proper techniques in conducting an internal workplace investigation.

Learning Objectives:

Learn the basics of how to gather a statement of complaint, identify witnesses, gather evidence, conduct witness interviews, fact-finding, document, report writing and communication follow-up

  • Common types of internal investigations
  • Legal obligations related to internal investigations
  • Information gathering and physical evidence prior to witness interviewing
  • Question prep for witness interviews and selecting appropriate interviewing locations
  • Standard format and procedures for documenting investigative findings
  • Disciplinary action best practices

Who Should Attend?

  • HR Professionals
  • Small Business Owners
  • Security Professionals
  • Anyone tasked with Employee Relations

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

NYS Paid Family Leave & FMLA

During this training we will focus on a thorough understanding of FMLA, Paid Family Leave and the laws and regulations that impact all organizations. We will also explore communication, accountability, legal risks, policies and potential changes

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Employee Relations

Employee relations will work through all aspects of employee relations, laws, regulations, progressive discipline, workplace communication, delivering feedback and coaching and counseling. The training will consist of defining employee relations, what if scenarios and small group exercises.

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Notary Preparation

The notary class instructs you on all the legalese of law topics including Executive, Election, Public Officers, Real Property, Judiciary, County Law, Banking Rules, Civil Practice Law & Domestic Relations Law. Participants will be prepared with the fundamentals to take the NYS Notary Exam.

$65 includes text

Wednesday, October 16, 2019
12:00pm-4:00pm
Watkins Glen Chamber of Commerce
214 North Franklin Street
Watkins Glen, NY

To register, please email the to ilearn@corning-cc.edu

Wednesday, November 20, 2019
12:00pm-4:00pm
Health Education Center
132 Denison Parkway East
Corning, NY

To register, please email the to ilearn@corning-cc.edu

Microsoft 2016 Excel Level 1

This course will establish some basic skills for Microsoft Excel. Students will be instructed on common spreadsheet vocabulary, learn to navigate a file system, and be able to use Office Help for Excel. They will demonstrate via hands-on training, entering data into a worksheet, entering and editing formulas, working with pictures and saving and updating a workbook. They will also learn about AutoSum and other common functions. Students will also learn to format data in cells, rows, columns. Create simple charts with Excel and basics of formatting charts. They will also obtain additional skills in manipulating large spreadsheets for easier navigation.

$129 includes text

Friday, August 9, 2019
8:30am-4:30pm
Academic & Workforce Development Center
318 Madison Avenue
Elmira, NY

To register, please email the to ilearn@corning-cc.edu

Microsoft 2016 Excel Level 2

The MS Excel 2013 Level II will provide the user with the latest MS updates to Create & Manipulate Data, Display Data using Graphs & Charts, Consolidating Data, Advanced Pivot Tables & Charts, Creating Cell Ranges, Tracking Changes, Workbook Sharing, Formatting, Auditing, Migrating Word with Excel, Use of Hyperlinks/Web Pages, and use of Templates.

$129 includes text

Friday, September 20, 2019
8:30am-4:30pmAcademic & Workforce Development Center
318 Madison Avenue
Elmira, NY

To register, please email the to ilearn@corning-cc.edu

Microsoft 2016 Excel Level 3

This advanced-level course is intended to let users build upon their foundational and intermediate knowledge to become even more productive and efficient in working with large amounts of data. You will expand your knowledge of Excel data analysis tools, consolidation tools, advanced functions, and PivotTables. Participants are introduced to high-end features, like collaborating with others, and automating complex or repetitive tasks. Other topics covered include:

  • Importing & exporting data   
  • Formatting numbers   
  • Working with ranges  
  • Working with macros 
  • Data analysis tools     
  • Summarizing data      
  • Analyzing your data
  • Workgroup collaboration   

$129 includes text

Friday, October 18, 2019
8:30am-4:30pmAcademic & Workforce Development Center
318 Madison Avenue
Elmira, NY

To register, please email the to ilearn@corning-cc.edu

Access 2016: Level 1

The skills and knowledge acquired in Microsoft Access 2016 - Level 1 are sufficient to be able to create database systems, enter, edit and delete data in database files, produce information in forms and reports and generate queries on the data.

Course Objectives

  • Organize and manage data stored within Access tables
  • Navigate within the Microsoft Access application environment, create a simple database, and customize Access configuration options
  • Create and format custom reports
  • Use queries to join, sort, and filter data from different tables
  • Use forms to make it easier to view, access, and input data

$129 includes text

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Access 2016: Level 2

In this intermediate course you will expand your knowledge of relational database design, write advanced queries, structure existing data, validate data entered into a database, and customize reports. Extending your knowledge of Microsoft Access 2016 will result in a robust, functional database for your users.

Course Objectives

  • Design a relational database
  • Join tables to retrieve data from unrelated tables
  • Validate data entered into a database
  • Use advanced queries to manipulate your data
  • Organize a database for efficiency and performance, and to maintain data integrity
  • Customize reports to organize the displayed information and produce specific print layouts

$129 includes text

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

 

Microsoft Word

Create and share professional-looking documents with state-of-the-art-editing, reviewing, and sharing tools. Select a phrase and find relevant information from the web within Word with the Smart Lookup feature. Invite others to edit the same document simultaneously and use threaded comments to track feedback, turning iterations into conversations.

Word 2016: Level 2

The Word 2016: Level 2 course is the next step after covering the fundamentals of creating, editing, and saving a Microsoft Word document in the Level 1 course. The Word 2016: Level 2 training class focuses on more advanced features of Word, enabling the user to create professional, complex documents with proficiency. This class is essential training especially for those who are involved in drafting high-level documents.

Course Objectives

  • Identify how to simplify and manage long documents easily
  • Understand how to control the flow of a document
  • Learn to organize tables and charts
  • Explore customizing the document using themes and styles
  • Learn how to insert content using Quick Parts
  • Understand how to use templates for automating document formatting and how to use mail merge with envelopes, letters, and labels

$129 includes text

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Word 2016: Level 3

The Word 2016: Level 3 training class covers tools other than word processing, like manipulation tools, cross-referencing and linking tools, security features, entry forms and data collection, and document production automation tools. Candidates explore how to create lengthy documents in an easy manner, and how to collaborate with others through this Word 2016: Level 3 training.

Course Objectives

  • Learn how to use images in a document
  • Learn how to create custom graphic elements, add reference marks and notes
  • Learn to collaborate on documents
  • Learn to generate and manipulate forms
  • Learn how to create macros to automate tasks
  • Understand securing a document

$129 includes text

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

 

PowerPoint 2016

Get your ideas across with beautiful design, rich animation, cinematic motion, 3D models and icons. Let intelligent technology help you bring your presentation to life with a few clicks. Tell your story with confidence with slide-by-slide notes only viewable by you. Easily translate your slides into the preferred language and use the built-in accessibility checker to be sure your audience doesn’t miss a thing.

PowerPoint 2016: Level 1

In your role, you need to grab and maintain your audience's focus when you're asked to present important information. You can achieve this by being clear, organized and engaging. In this course you will use Microsoft PowerPoint 2016 to create your presentations. You will learn how to use some of the vast array of features and functionality contained within Microsoft PowerPoint 2016. You will gain the ability to organize your content, enhance it with high-impact visuals, and deliver dynamic multimedia presentations.

Course Objectives

  • » Modify the PowerPoint environment
  • » Customize design templates
  • » Add SmartArt and math equations to a presentation
  • » Work with media and animations
  • » Collaborate on a presentation
  • » Customize a slide show
  • » Secure and distribute a presentation

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

PowerPoint 2016: Level 2

Microsoft PowerPoint 2016 - Level 2 is designed for users who are ready to extend their understanding and knowledge of the software beyond creating basic presentations

Course Objectives

  • Identify the basic features and functions of PowerPoint
  • Develop a PowerPoint presentation
  • Perform advanced text editing operations
  • Add graphical elements to your presentation
  • Modify objects in your presentation
  • Add tables to your presentation
  • Add charts to your presentation
  • Prepare to deliver your presentation

Contact us if you would like to be notified of upcoming dates or to learn about possible corporate training options!  ilearn@corning-cc.edu or 607-936-5501

Peer Recovery Advocacy & Coaching Training

Develop non-clinical, peer based recovery advocacy and coaching skills designed to engage peers beyond initial contact through stabilization and into recovery maintenance within the community. Identify multiple pathways to recovery, build recovery capital and individualized recovery wellness plans, assist in self-monitored progress, integrate personal experience, facilitate peer support groups, identify community and individual supports and service; and practice effective coping skills.

Important Note: Peer recovery advocates and coaches do not engage in counseling or treatment interventions; diagnosis and assessment; or other medical, psychiatric or psychological services. Their role focuses on the tasks, skills and knowledge required to provide helpful and effective recovery coaching and emphasizes linking recoverees with individualized recovery support services to enhance recovery.

This training (46 contact hrs.) is authorized by OASAS and approved by ASAP New York Certification Board (NYCB) for both Certified Recovery Peer Advocate and Certified Addiction Recovery Coach. For additional application requirements: http://www.nycertification.org/ or http://www.asapnys.org/ny-certification-board/

Who should take this course:

Anyone with a lived experience of addiction- personal, friend or family

Wednesdays, 4:00pm-7:00pm
September 25-December 15, 2019
Academic & Workforce Development Center
318 Madison Avenue
Elmira, NY

$684 for credit class; $575 for non-credit class this includes experiential nutrition with healthy snacks and all course materials

Contact us or Elaine Corwin for more information on the course.

To register for the non-credit class, please email the to ilearn@corning-cc.edu

 

Don't forget that if you would like to offer any of the trainings above to your business, you only need six or more individuals to run a class. 

These classes can be held onsite or at any of our locations!

Contact us at ilearn@corning-cc.edu or 607-936-5501