Crisis Management: Preparation & Response

Crisis Management

Crisis management is the process of planning and coordinating the response to an unforeseen event or situation that poses a threat or danger to an organization or community. Crises can take many forms, including natural disasters, accidents, security breaches, or other emergencies. The goal of crisis management is to minimize the impact of the crisis and to restore normal operations as quickly as possible.

This interactive course will cover key concepts and strategies for emergency response and crisis
management, including planning and preparation, responding to emergencies, crisis management, and communication. We will also examine case studies and simulations to apply the concepts and techniques learned in the course to real-world scenarios.

Student Learning Outcomes:
Students will be able to understand the definition and scope of crisis management
Students will be able to identify the types of crises that may occur and its potential impact Students will be able to develop a crisis management plan
 Students will be able to understand the importance of effective communication and coordination during a crisis


Next Training Available - To Be Determined

Trainings are held via Zoom




Email or call 607-936-5501 for more information on upcoming dates or opportunities for your corporate training needs!

Businesses in Chemung, Schuyler and Steuben interested in seeking funding to send promising leaders from their organizations to this training should contact Julie Elliott, CSS Workforce NY, Senior Business Partner at

SUNY Corning Community College is committed to ensuring equal access to students with disabilities. If you believe that you will need accommodations while taking this course, please contact Accessibility Services by phone 607-962-9262 or email to begin the process of requesting accommodations. We strive to coordinate accommodations in a timely manner, but some accommodations may not be available when you need them if you do not give timely notice.