Retail Industry Fundamentals Specialist
NRF Training – Retail Industry Fundamentals Specialist
- Dive into the retail world, its career paths and industry jargon
- Study retail operations, product life cycles, and supply chains
- Know how the cost of goods sold impacts profit
- Build basic customer service and sales skills
- Practice job readiness skills
You will develop basic customer service skills and math skills to conduct sales transactions. You will build an understanding of the retail industry, its impact on the economy and the diverse jobs available. And you will learn best practices for interviewing and exploring career paths.
Inquire at ilearn@corning-cc.edu
NRF Training – Customer Service and Sales Certified Specialist
- Discover the value of quality customer service
- Improve your knowledge of different types of customers’ needs
- Master effective communication skills
- Design a sales plan and apply effective upselling strategies
- Acquire advanced retail skills
Customer Service and Sales – is perfect for you if you are interested in or currently working in a customer facing role, whether in retail or another industry.
You will master customer service and sales skills, including understanding the customer life cycle, developing effective strategies to engage customers, assessing customer needs and closing sales. You’ll also learn best practices for building resumes and navigating job searches.
Inquire at ilearn@corning-cc.edu
NRF Training – Business of Retail Certified Specialist
- See retail as a business and define the profit model
- Recognize inventory life cycle and inventory control
- Explore merchandising and marketing
- Understand loss prevention
- Learn the importance of workplace safety practices
Business of Retail: Operations & Profit – is perfect for you if you are interested in advancing your career or in owning and operating a business.
You will understand merchandising, marketing, store operations, loss prevention and workplace safety. You will master math concepts, including determining pricing strategies and calculating profit and discounts. And you will learn best practices for how to plan your career and get promoted.
Inquire at ilearn@corning-cc.edu
Cancellations with less than 3 days notice or failure to attend (No Shows) the first day of class will not qualify for a refund or reduction of charges.
Students may cancel 3 days or more prior to the day of class and receive a full refund. We solidify dates with instructors 3 days prior to the start of the class (or reschedule/cancel) and it is dependent upon enrollment. Cancellations with less than 3 days notice can not be refunded). Notification maybe done by phone to the Office of Workforce Education (607-936-5501) or email to ilearn@corning-cc.edu
Businesses in Chemung, Schuyler and Steuben interested in seeking funding to send promising leaders from their organizations to this training should contact CSS Workforce NY at 607-937-8337.
SUNY Corning Community College is committed to ensuring equal access to students with disabilities. If you believe that you will need accommodations while taking this course, please contact Accessibility Services by phone 607-962-9262 or email Accessibility@corning-cc.edu to begin the process of requesting accommodations. We strive to coordinate accommodations in a timely manner, but some accommodations may not be available when you need them if you do not give timely notice.